Saturday, June 14, 2025

To Lead Is to Serve


Greg Touhill, director of the Software program Engineering’s Institute’s (SEI’s) Pc Emergency Response Group (CERT) division is an atypical expertise chief. For one factor, he’s been in tech and different management positions that span the US Air Drive, the US authorities, the personal sector and now SEI’s CERT. Extra importantly, he’s been a significant power within the cybersecurity realm, making the world a safer place and even saving lives. 

Touhill earned a bachelor’s diploma from the Pennsylvania State College, a grasp’s diploma from the College of Southern California, a grasp’s diploma from the Air Conflict Faculty, was a senior government fellow on the Harvard College Kennedy Faculty of Authorities and accomplished government schooling research on the College of North Carolina. 

“I used to be a pupil intern at Carnegie Mellon, however I used to be going to varsity at Penn State and learning chemical engineering. As an Air Drive ROTC scholarship recipient, I knew I used to be going to turn out to be an Air Drive officer however quickly realized that I didn’t essentially need to be a chemical engineer within the Air Drive,” says Touhill. “As a result of I handed all of the arithmetic, physics, and engineering programs, I ended up turning into a communications, electronics, and pc programs officer within the Air Drive. I spent 30 years, one month and three days on lively responsibility in the USA Air Drive, finally retiring as a brigadier normal and having executed many several types of jobs that had been obtainable to me inside and even past my profession area.” 

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Particularly, he was an operational commander on the squadron, group, and wing ranges. For instance, as a colonel, Touhill served as director of command, management, communications and computer systems (C4) for the USA Central Command Forces, then he was appointed chief data officer and director, communications and data at Air Mobility Command. Later, he served as commander, 81st Coaching Wing at Kessler Air Drive Base the place he was promoted to brigadier normal and commanded over 12,500 personnel. After that, he served because the senior protection officer and US protection attaché on the US Embassy in Kuwait, earlier than concluding his army profession because the chief data officer and director, C4 programs on the US Transportation Command, one among 10 US combatant instructions, the place he and his workforce had been awarded the NSA Rowlett Award for one of the best cybersecurity program within the authorities. Whereas within the Air Drive, Touhill acquired quite a few awards and decorations together with the Bronze Star medal and the Air Drive Science and Engineering Award. He’s the one three-time recipient of the USAF C4 Professionalism Award. 

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“I received to serve at main combatant instructions, work with coalition companions from many various nations and represented the US as a part of a diplomatic mission to Kuwait for 2 years because the senior protection official at a time when America was withdrawing forces out of Iraq. I additionally led the negotiation of a brand new bilateral protection settlement with the Kuwaitis,” says Touhill. “Then I used to be recruited to proceed my service and was requested to function the deputy assistant secretary of cybersecurity and communications on the Division of Homeland Safety, the place I ran the operations of what’s now referred to as the Cybersecurity and Infrastructure Safety Company. I used to be there at a pivotal second as a result of we had been build up the capability of that group and setting the stage for it to turn out to be its personal company.” 

Whereas at DHS, there have been many noteworthy breaches together with the notorious US Workplace of Individuals Administration (OPM) breach. These occasions led to Obama’s go to to the Nationwide Cybersecurity and Communications Integration Middle.  

“I received to transient the president on the state of cybersecurity, what we had seen with the OPM breach and another deficiencies,” says Touhill. “I used to be on the federal CIO council because the cybersecurity advisor to that since I’d been a federal CIO earlier than and I received to conclude my federal profession by being the primary United States authorities chief data safety officer. From there, I pivoted to trade, however I additionally received to return to Carnegie Mellon as a school member at Carnegie Mellon’s Heinz Faculty, the place I have been educating since January 2017.” 

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Touhill has been concerned in three startups, two of which had been efficiently acquired. He additionally served on three Fortune 100 advisory boards and on the Info Techniques Audit and Management Affiliation board, finally turning into its chair for a time period through the seven years he served there. 

Touhill simply celebrated his fourth 12 months at CERT, which he considers the top of the cybersecurity career and the whole lot he’s executed to this point. 

“Over my profession I’ve led groups which have executed main software program builds within the nationwide safety area. I’ve additionally been the man who’s pulled cables and arrange routers, hubs and switches, and I have been a system administrator. I’ve executed the whole lot that I might do from the keyboard up all the best way as much as the White Home,” says Touhill. “For 40 years, the Software program Engineering Institute has been main the world in safe by design, cybersecurity, software program engineering, synthetic intelligence and engineering, pioneering finest practices, and determining easy methods to make the world a safer safer and reliable place. I’ve had a hand within the making of right now’s fashionable army and authorities data expertise atmosphere, starting as a 22-year-old lieutenant, and hope to encourage the following era to do even higher.” 

What ‘Success’ Means 

Many individuals can be happy with their careers as a brigadier normal, a tech chief, the White Home’s first something, or working at CERT, not to mention working it. Touhill has spent his complete profession making the world a safer place, so it’s not shocking that he considers his biggest achievement saving lives. 

“Within the Center East and Iraq, convoys had been being attacked with improvised explosive gadgets. There have been additionally ‘direct fireplace’ assaults the place individuals are firing weapons at you and oblique fireplace assaults the place you possibly can be within the line of fireside,” says Touhill. “The convoys had been utilizing SINCGARS line-of-site walkie-talkies for communications which are handiest when the bottom is flat, and Iraq isn’t flat. In consequence, our troops had been prone to not having dependable communications whereas beneath assault. As my workforce brainstormed choices to treatment the state of affairs, one among my guys discovered some expertise, concerning the dimension of an iPhone, that would covert a radio sign, which is principally a waveform, right into a digital pulse I might placed on a devoted community to assist the convoy missions.” 

For $11 million, Touhill and his workforce rapidly architected, examined, and fielded the Radio over IP community (aka “Ripper Web”) that had a 99% reliability price anyplace in Iraq. Higher nonetheless, convoys might talk over the community utilizing any radios. That resolution saved a minimal of six lives. In a single case, the hospital physician mentioned if the affected person had arrived 5 minutes later, he would have died. 

Sage Recommendation 

Anybody who has ever frolicked within the army or in a army household is aware of that troopers are very properly disciplined, or they wash out. Different traits embody being bodily match, mentally match, and attaining steadiness in life, although that’s troublesome to attain in fight. Nonetheless, it’s a necessity. 

“I served three and a half years down vary in fight operations. My expertise taught me you possibly can be doing 20-hour days for a 12 months or two on finish. In the event you haven’t constructed a superb basis of being disciplined and match, it impacts your means to take care of presence in occasions of stress, and CISOs work in aggravating conditions,” says Touhill. “Staying match additionally fortifies you for the lengthy haul, so that you don’t get burned out as quick.” 

One other essential talent is the flexibility to work properly with others.  

“Cybersecurity is an interdisciplinary apply. One of many nice joys I’ve as CERT director is the big selection of consultants in many various fields that embody software program engineers, pc engineers, pc scientists, information scientists, mathematicians and physicists,” says Touhill. “I’ve people who’ve enterprise levels and others who’ve philosophy levels. It is actually a wealthy group of pursuits all coming collectively in the direction of that widespread purpose of constructing the world a safer, safer and extra trusted place within the cyber area. We’re are sort of just like the cyber neighborhood look ahead to the entire world.” 

He additionally says that cash isn’t the whole lot, having taken a pay minimize to go from being an Air Drive brigadier normal to the deputy assistant secretary of the Division of Homeland Safety . 

“You’ll at all times do properly in the event you decide the job that issues most. That’s what I did, and I’ve been rewarded each step,” says Touhill.  

The largest problem he sees is the complexity of cyber programs and software program, which might have second, third, and fourth order results.  

“Complexity raises the price of the assault floor, will increase the assault floor, raises the variety of vulnerabilities and exploits human weaknesses,” says Touhill. “The No. 1 factor we should be being attentive to is privateness in terms of AI as a result of AI can unearth and uncover information from information we have already got. Whereas it provides us larger insights at larger velocities, we should be cautious that we take precautions to raised shield our privateness, civil rights and civil liberties.” 



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