LAS VEGAS – August 14, 2025 – SuperOps, an AI-powered IT administration platform, right this moment introduced the launch of its agentic AI market for Managed Service Suppliers (MSPs) and IT groups, developed in partnership with Amazon Internet Companies.
SuperOps’ AI Agent Market, coming into beta this September, is designed as a vacation spot the place MSPs can choose ready-to-use brokers and builders can publish and monetize their work. {The marketplace} will speed up the adoption of real-world autonomous brokers with options for widespread IT workflows similar to ticket triage, alert remediation, and onboarding, in line with the businesses.
To drive innovation and implementation throughout the MSP and IT ecosystem, SuperOps additionally unveiled two flagship community-driven initiatives:
– SuperOps Agentic AI Neighborhood: An interactive hub the place MSPs, IT leaders, and builders can trade concepts, entry sources, and collaborate on advancing agentic AI.
– SuperHack Hackathon (Powered by AWS): A world developer problem inviting contributors to construct autonomous brokers for real-world IT use instances. Successful submissions will likely be featured within the Market, with a complete prize pool of as much as $100,000 USD.
“This launch marks a big turning level for the IT trade,” mentioned Arvind Parthiban, CEO and Co-founder of SuperOps. “We’re giving MSPs a strategy to faucet into actual, autonomous AI that may remedy their day-to-day challenges and assist them keep forward. Partnering with AWS makes it potential to scale this throughout the trade and convey highly effective, usable brokers into the palms of groups that want them now.”
The launch was celebrated with a 200-drone rooftop mild present hosted by SuperOps and AWS at Resorts World Las Vegas, the place MSPs, builders, and trade analysts gathered for an unique preview of the corporate’s imaginative and prescient for AI in IT.
The announcement comes at a pivotal second for the trade. Whereas curiosity in AI is at an all-time excessive, many MSPs nonetheless wrestle to maneuver past the conceptual levels and translate that enthusiasm into motion. In keeping with Canalys, 90% of MSPs are exploring AI, but 61% can’t get previous pilot levels, and 77% really feel strain to ship AI-powered instruments to their shoppers.
The SuperOps ecosystem is designed to maneuver the trade previous experimentation by providing:
– A group to foster studying and collaboration
– A problem to stimulate and floor innovation
– A market to securely, successfully, and profitably deploy and monetize AI
With AWS offering the spine for world scalability, efficiency, and reliability, SuperOps is poised to speed up how the MSP group builds and operationalizes dependable AI brokers in observe.
