Santa Clara, CA, April 15, 2025 – SoundHound AI, Inc. (Nasdaq: SOUN), a voice synthetic intelligence firm, introduced that its generative AI-enabled AIOps platform, Autonomics, has been named a market chief within the 2025 ISG Consumers Information for AIOps.
Amongst 19 software program suppliers evaluated, SoundHound’s AI Autonomics platform was rated highest in AIOps Functionality, and positioned within the top-tier “Exemplary” class alongside BMC, Datadog, Dynatrace, IBM, PagerDuty, and Splunk. The “Exemplary” designation represents those who carried out one of the best in assembly the general Product Expertise and Buyer Expertise necessities.
“The reliability provided by SoundHound AI is obvious in its capabilities to help important enterprise capabilities with out interruption,” mentioned Jeff Orr, Analysis Director, IT & Applied sciences, ISG Software program Analysis. “By prioritizing excessive availability, they empower enterprises to seamlessly combine AIOps into their operations, fostering resilience in an ever-evolving surroundings.”
SoundHound’s Autonomics platform generates, manages, and shops data throughout entities, drives machine-led automation throughout IT techniques with restricted human intervention, and permits IT groups to maximise their present stack. This end-to-end enterprise automation platform drives seamless, absolutely built-in autonomous digital labor to handle enterprise techniques – enabling workers to give attention to worth.
“Our enterprise AI platforms are purpose-built to drive actual enterprise outcomes. Now we have the enterprise perception and trusted monitor report to make AI matter leading to measurable worth throughout front-to-backend IT and enterprise processes,” mentioned Michael Anderson, EVP, AI for Enterprise at SoundHound AI. “With our generative AI-enabled Autonomics platform, corporations can construct and deploy IT automations that speed up imply time to decision, cut back human error, and constantly enhance IT operations.”
SoundHound has over 20 years of expertise deploying AI and automation, managing billions of interactions and queries with refined, end-to-end capabilities that ship distinctive buyer worth.
