Saturday, December 20, 2025

Otis shares the secrets and techniques to controlling elevators for robots


Picture of a cell robotic ready for an elevator, generated by Adobe Firefly. | Credit score: The Robotic Report

Farmington, Conn.-based Otis Worldwide Corp. is a worldwide chief in vertical transportation, a legacy constructed on Elisha Otis’s 1852 invention of the security elevator that continues at this time by way of the manufacturing and servicing of elevators, escalators, and shifting walkways worldwide.

Cellular robots and elevators didn’t combine

A decade in the past, integrating autonomous cell robots (AMRs) with elevators was extraordinarily difficult, primarily as a consequence of native elevator allowing restrictions and the dearth of digital, standardized interfaces for controlling the elevators.

a hand pushing an elevator button. Otis has integrated its elevators with mobile robots.

Interfacing with the controls on the elevator was tough for robots, till digital APIs had been supported. | Credit score: Adobe Inventory

Round 2018 to 2019, Otis acknowledged the rising demand and adoption of robots, particularly pushed by China. The firm constructed on current elevator expertise whereas specializing in creating cloud-based, digital utility programming interfaces (APIs).

Otis subsequently launched Otis Built-in Dispatch, a cloud-based system for environment friendly, group-level integration of elevators with robotic techniques. This method helps a number of robots in business settings resembling resorts, hospitals, and warehouses. It may well additionally enhance scalability in contrast with the older, one-elevator/one-robot discrete wiring mannequin, in response to the corporate.

Otis depends on two-way communication. Not solely can robots name elevators, however they’ll additionally obtain real-time standing data — resembling in emergencies or service modes — to adapt their behaviors.

The corporate’s help now consists of intensive documentation, a developer portal, a sandbox surroundings for testing, and ongoing help for robotic software program groups.

The platform is backward-compatible with most Otis tools going again 30 years, permitting for vital retrofitting alternatives.

There’s a transfer towards trade requirements resembling Singapore’s SS 713 and exploration of middleware applied sciences, however proprietary parts stay for now. The regulatory panorama is enhancing, decreasing the historic threat for startups.

Otis harmonizes elevators and cell robots

Otis mentioned it treats cell robots as constructing occupants, and its system operates to maximise total productiveness and the person expertise. The combination course of has shifted from heavy {hardware} installations to secure, licensed, digitally managed connections supported by producer provide chains, making deployment simpler and inspections smoother.

The Robotic Report lately spoke with Nick Cope, senior director of design technique at Otis, to study extra in regards to the cutting-edge in robot-to-elevator interfaces.

Inform us about how a cell robotic developer can interface to an Otis elevator in a constructing

Cope: Otis now helps a digital interface and APIs by nature, and these APIs are usually involved with connecting our elevator techniques to third-party techniques, like a robotic system, for instance. The design technique is the precept of placing human-centered design into enterprise processes, enterprise fashions, service design, and intervention.

Every time we introduce a brand new piece of expertise, we’ll work with the API person and the robotic software program staff, to be sure that they’ve the whole lot they should absolutely perceive the API. We are able to assessment their sequences and their retry logic and make suggestions based mostly on our previous expertise.

Additionally, on the opposite facet, we’re working carefully with the native Otis groups, the place there’s some set up concerned. We additionally work with the property prospects themselves, who will clearly have loads of questions that they wish to have answered.

As a result of we’re a service firm, our buyer can be the robotic supplier’s buyer, and we need to be sure that everybody’s targets are aligned.



How did the evolution occur to create the digital interface and set up a supported interface for the robotics corporations?

Cope: Round 2018 or 2019, we noticed loads of adoption occurring in China, so we investigated that. We knew that we had current applied sciences that might be leveraged.

There are methods to get knowledge out of an elevator controller and methods to regulate them. The actual want was to place them within the cloud, after which from the cloud get them out to the opposite third-party techniques.

We had been seeing robotic techniques shifting out of the commercial house, shifting out of warehouses. We knew that AGVs had been being deployed into hospitals. However the true large alternative was to take that robotic expertise and put it in additional business areas like resorts.

After which with the emergence of robotics-as-a-service (RaaS), the robotic supplier takes care of all of the infrastructure, bringing a complete host of challenges for them. They must deliver their very own interfaces, and interfacing with the elevator was a difficulty.

So we created a cloud-based API referred to as Otis Built-in Dispatch, as a result of it integrates the dispatching functionality. As we speak, 5 years later, we’ve engaged with over 60 completely different robotic corporations. We’ve got a developer portal that incorporates the documentation. We even have a sandbox surroundings that they’ll use for his or her testing.

We additionally encourage the robotic corporations to think about implementing emergency sequences as nicely, as a result of we are able to move that knowledge on to the robotic system so that it’ll know if the constructing is in hassle. For instance, if the elevator is moved into hearth service mode, or the elevator has been taken over by a medical staff, the robotic could be knowledgeable of those conditions and react accordingly.

Have any requirements emerged that may allow any robotic to speak to any elevator in any constructing?

Cope: Sure. For instance, the Constructing Development Authority in Singapore only recently printed one thing referred to as SS 713, which is kind of an interoperability normal for techniques in a constructing. And in case you learn by way of that, you’ll see they’re encouraging the concept of a number of robots within the constructing.

There’s at all times going to be proprietary data between all of the completely different elevator techniques. That’s not going to go away, however methods to make it simpler for everyone to get alongside are clearly the aim of the usual.

Additionally, ASME A17.1-2019/CSA B44-19 Part 8.17.1 outlined necessities for the upkeep, restore, alternative, and testing of elevators, escalators, and associated tools. It dictated that every one such work should adhere to the Security Code for Elevators and Escalators [now A17.1-2022], guaranteeing continued security and compliance throughout operation.

The opposite pattern we see occurring is this idea of middleware. All the completely different events, together with elevators, automated doorways, and robotic OEMs, can profit from a typical interplay.

Is there a middleware that may summary all of that language away to make it quite simple for everyone, simply to position their instructions after which let the adapters that join between the middleware and the completely different OEMs take their directions from the middleware?

Is there a sure technology of Otis elevators, and doubtless throughout the trade as nicely, that’s digital now?

Cope: Otis began putting in elevators with digital controls about 30 years, across the 1990’s. We had been very cautious to design a system that may work with tools that’s on the market for retrofit.

Our expertise, clearly, solely works with Otis tools, however we are able to retrofit it for backward compatibility with controllers across the 30-year mark.

To study extra about interfacing cell robots with Otis elevators, contact [email protected]

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