​Microsoft has fastened a recognized problem stopping Home windows 11 24H2 characteristic updates from being delivered by way of Home windows Server Replace Providers (WSUS) after putting in the April 2025 safety updates.
WSUS was launched as Software program Replace Providers (SUS) nearly twenty years in the past, and it’s designed to assist IT admins defer, approve, and schedule updates for Microsoft merchandise on massive enterprise networks from a single native replace server as an alternative of counting on endpoints to replace from Microsoft’s servers on their very own.
Redmond confirmed the Home windows 11 24H2 improve issues in late April following widespread reviews throughout on-line platforms, together with Reddit and its personal group web site.
As the corporate stated when it acknowledged this problem, affected customers see Home windows Replace Service (wuauserv) errors with 0x80240069 codes when making an attempt to replace methods operating Home windows 11 23H2 or Home windows 11 22H2.
Fortunately, house customers are unlikely to expertise these replace issues since WSUS is designed for use solely in enterprise and enterprise environments.
“Gadgets which have put in the April Home windows month-to-month safety replace, launched April 8, 2025, or later (beginning with KB5055528) may be unable to replace to Home windows 11 24H2 by way of Home windows Server Replace Providers (WSUS),” Microsoft stated final month in a Home windows launch well being replace.
“As a part of this problem, the obtain of Home windows 11 24H2 doesn’t provoke or full. Home windows updates log can present error code 0x80240069, and additional logs would possibly embody textual content just like ‘Service wuauserv has unexpectedly stopped’.”
Repair accessible by way of Recognized Problem Rollback
Whereas the repair shouldn’t be but delivery to all clients by way of Home windows Replace, Microsoft is now rolling it out mechanically by way of Recognized Problem Rollback (KIR) to all enterprise-managed gadgets.
To deal with it on impacted Home windows enterprise-managed gadgets, Home windows admins should set up this Recognized Problem Rollback Group Coverage on impacted endpoints operating Home windows 11 22H2 and 23H2.
To deploy the coverage, use the Group Coverage Editor to decide on the Home windows model you need to goal within the Native Pc Coverage or the Area coverage on the area controller, and restart the affected system(s) to use the group coverage setting.
Microsoft supplies further steering on deploying and configuring KIR Group Insurance policies on its documentation web site.
The corporate can also be engaged on addressing what it described as a “latent code problem” that’s inflicting some PCs to be upgraded to Home windows 11 regardless of Intune insurance policies designed to dam Home windows 11 upgrades.
This isn’t the primary occasion in latest months the place Home windows methods have been upgraded with out prior discover. Microsoft acknowledged in November that some Home windows Server 2019 and Home windows Server 2022 gadgets have been upgraded to Home windows Server 2025 with out person consent.
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