Google now reviews that the Salesloft Drift breach is bigger than initially thought, warning that attackers additionally used stolen OAuth tokens to entry a small variety of Google Workspace electronic mail accounts along with stealing information from Salesforce cases.
“Based mostly on new info recognized by GTIG, the scope of this compromise will not be unique to the Salesforce integration with Salesloft Drift and impacts different integrations,’ warns Google.
“We now advise all Salesloft Drift prospects to deal with any and all authentication tokens saved in or related to the Drift platform as probably compromised.”
The marketing campaign, tracked by Google Risk Intelligence (Mandiant) as UNC6395, was first disclosed on August 26 after attackers stole OAuth tokens for Salesloft’s Drift AI chat integration with Salesforce. The risk actors used these tokens to achieve entry to buyer Salesforce cases, the place they executed queries in opposition to Salesforce objects, together with the Instances, Accounts, Customers, and Alternatives tables.
This information allowed the attackers to scan buyer help tickets and messages for delicate info, resembling AWS entry keys, Snowflake tokens, and passwords that may very well be used to breach additional cloud accounts, doubtless for future extortion.
In an replace printed immediately, Google confirmed that the compromise was extra vital than initially believed and never restricted to Salesforce integrations.
The investigation revealed that OAuth tokens for the “Drift E-mail” integration have been additionally compromised, and on August 9, the risk actors utilized them to entry the e-mail of a “very small quantity” of Google Workspace accounts that have been instantly built-in with Drift.
Google emphasised that no different accounts in these domains have been impacted and that there was no compromise of Google Workspace or Alphabet itself.
The stolen tokens have since been revoked, and prospects have been notified. Google additionally disabled the combination between Salesloft Drift E-mail and Google Workspace whereas they examine the breach.
Google is now urging all organizations utilizing Drift to deal with each authentication token saved in or related to the platform as compromised. This warning advises prospects to revoke and rotate credentials for these functions and examine all related programs for indicators of unauthorized entry.Â
The corporate additionally recommends reviewing all third-party integrations related to Drift cases, looking for uncovered secrets and techniques, and resetting any discovered credentials in case they’ve been compromised.
Salesloft additionally up to date its advisory on August 28, stating that Salesforce has disabled Drift integrations with Salesforce, Slack, and Pardot till an investigation is accomplished.
The corporate has now engaged Mandiant and Coalition to help with this investigation.