Regardless of having been downloaded practically 23 million occasions, the JetBrains AI Assistant has acquired unhealthy evaluations on the corporate’s JetBrains Market web site, prompting JetBrains to take away a few of the evaluations.
Unveiled in December 2023, the JetBrains AI Assistant charges solely 2.3 stars out of a doable 5 stars on the corporate’s rankings system, with 851 complete rankings as of Could 1. “I’ve been a long-time person of JetBrains IDEs and customarily respect the considerate tooling they provide,” reviewer Haso Keric wrote. “Sadly, the AI Assistant doesn’t reside as much as the identical commonplace. It feels bolted on somewhat than built-in, and it shortly turns into extra of a novelty than a productiveness device.” A number of reviewers described the device as having uneven auto-completion efficiency, whereas a number of others stated that their evaluations had been eliminated. “My earlier remark was deleted with none particular motive. Jetbrains appears to be deleting adverse evaluations, which destroyed my confidence and belief on this firm. They don’t worth their clients and their suggestions anymore,” reviewer Juraj Nemec wrote.
In a Reddit submit underneath the title of mutegazer, a JetBrains consultant stated some evaluations have been eliminated as a result of they concerned an already-solved problem, whereas others have been eliminated due to coverage violations reminiscent of swearing. Unfavourable or optimistic posts about present AI Assistant conduct have remained, mutegazer wrote. The JetBrains rep acknowledged that the corporate may have dealt with the removals higher. “Nuking a number of evaluations directly with out a heads-up seemed shady,” mutegazer wrote. “A minimum of, we should always’ve posted a discover and supplied extra particulars to the authors.”