It looks as if solely yesterday that we launched the Compliance Plus coaching library because of clients asking us to handle their wants past safety consciousness coaching.
The crew and I have been simply taking a look at our first few months the place we had simply over 20,000 buyer completions in June of 2021. We have now since had thousands and thousands of customers full our content material and the library has grown from 115 items of content material at launch to over 800 items of content material. We’ve had the biggest library of safety consciousness coaching (SAT) for years, and we’re approaching having one of many largest libraries within the compliance area as effectively.
Subjects coated on this compliance providing embrace: enterprise ethics, environmental, social and governance (ESG), employment legislation, office security, information privateness & information safety, discrimination & harassment, variety & inclusion, and even some skilled growth. Over 500 items of content material on this library are self-paced, e-learning coaching modules that make the most of utilized studying science strategies.
This implies we offer quick movies (or sometimes text-only pages for some shorter matters) interspersed with partaking information checks, eventualities and interactives. On the finish of every coaching, the learner takes a quiz to show mastery of the matters coated. We even have 300 supplemental supplies that embrace: high-production-value movies, paperwork/job aides, posters (together with digital belongings), a quarterly compliance publication, and our first recreation!
Our SAT library incorporates over 40 video games, they usually proceed to be a few of our most used items of content material on the platform. Video games with eventualities (case research) and enjoyable interactive parts could make considerably intimidating matters extra partaking in your staff. One of many first and the all-time most profitable video games within the SAT library was Spot the Phish (StP) by the Popcorn Coaching (a KnowBe4 firm) crew in South Africa. It had over 5 million completions and was retired a few years in the past and changed with another extremely partaking spinoffs within the “StP franchise” resembling: Spot the Phish Sport: Reloaded, Spot the Phish Sport: Foundational, and Spot the Phish Sport: Unhealthy Hyperlinks Version.
That very same crew brings you the primary of what’s going to be many video games within the compliance library: The Pursuit of Privateness Sport. This new recreation is nice for the related world all of us work in and your learners get to check their information of regional information privateness legal guidelines at completely different locations. When you have concepts for video games, hop within the KnowBe4 Group and recommend them; we might love your concepts so as to add to the extra compliance video games we have already got deliberate for this 12 months.
Employee holds laptop computer with Pursuit of Privateness Sport being performed on it.
We additionally apply what folks love about our SAT library to the Compliance Plus providing: quick, concise content material that’s constructed modularly and built-in together with your cybersecurity coaching all year long. We hear from clients that it’s much less disruptive to make use of one system for coaching each safety and compliance matters all year long somewhat than simply as soon as throughout “compliance coaching time.” One instance is our very fashionable sexual harassment coaching; within the State of California, managers are required to do 2 hours of this explicit coaching. We have been in a position to create 4 30-minute modules that may be rolled out quarterly to fulfill necessities somewhat than one giant 2-hour coaching.
We additionally see a lot larger on-time completion charges utilizing this technique of deploying modular coaching extra often (month-to-month or quarterly). We right here at KnowBe4 do month-to-month coaching ourselves, and we use our system to deploy each Compliance coaching and SAT concurrently. Again in October of 2024, KnowBe4’s Chief Human Sources Officer, Ani Banerjee, and KnowBe4’s Chief Authorized Officer, Alicia Tawil, talked about this method on a webcast, explaining how collaboration between Authorized and HR made a distinction in engagement and made reporting of incidents extra constant and well timed all year long.
We didn’t at all times have this cadence of coaching, and I keep in mind that time frame when the “annual compliance push” was disruptive and difficult. Now everybody is aware of to simply log in to do their coaching, and we have now constructed muscle reminiscence. This method has actually proven that not solely can or not it’s much less disruptive to the core enterprise by coaching 10 minutes per 30 days or 30-40 minutes per quarter, however it’s additionally simpler.
The modular method additionally means that you can be extra custom-made and construct a strategic coaching plan. For instance, you may select to incorporate our Avoiding Bribery within the Office 10-minute coaching module within the first quarter, Views with Quiz: Bribery and Corruption within the second quarter, doing different coaching within the third quarter, and do one thing across the holidays within the fourth quarter, utilizing our 8-minute, mobile-first module on Items, Leisure and Bribery: An Overview.
Or you may embrace all of these modules in a single quarter targeted on bribery OR decide from 29 different items of content material to incorporate in your coaching campaigns. Additionally, our Content material Supervisor options assist you to incorporate hyperlinks to coverage and procedural paperwork, cover sure non-compulsory pages that might comprise much less related info, remind your learners of how one can report incidents, and supply a novel expertise in your learners with ease.
As you may inform, loads has modified since I recorded the primary demo of Compliance Plus in 2021. Fortunately my colleague Kala Cadwell, KnowBe4’s courseware providers director, lately posted a new demo that takes you thru all the new updates and options.
